FREQUENTLY ASKED QUESTIONS

DESIGN SERVICES

What is the minimum I can order?


There is no minimum order. We are happy to estimate your project or idea at any quantity you wish – 10, 100 or 1,000. We accommodate any amount you would like to order. To learn more, please email hello@thistlecards.com.my or call +60.10.208.3303.




How much do your designs cost?


To give you an idea, our starting pricing for a flat piece custom invitation begins at MYR 5.80/pc for printing and material. Professional design cost is ranging from RM 350.00 - 1,200.00 per suite depending on the complexity of the design. Pricing may increase or decrease from here depending on your quantity, custom enhancement choices and changes to the starting specs. Since we have so many possibilities, we invite you contact us at hello@thistlecards.com.my so that we may better service you. And to experience our designs in person, our sample packs are available for purchase here.




I’m not finding what I want. May I contact you?


Of course! We would like every design to be unique for each client. Speak to us at +60.10.208.3303 or email hello@thistlecards.com.my




What are the differences in your paper stock choices?


We only offer the highest quality of card stocks. card stock weight choices for a majority of our designs and printing methods – from thinnest to thickest – are 270gsm and 1mm. Flat printing is often done with 300gsm card stock, depending on the item. For reference, our standard thick 270gsm is thicker than what most of our competitors offer (230gsm). Depending on the item, our card stock choices are offered in the following colors: pearl white, ecru, shimmer white, and black. You’ll also see our color obsession with our available options for envelopes, bellybands, envelope liners and sleeves. We welcome you to order a sample pack to touch, feel and see for yourself!




What are the differences in your printing techniques?


We offer the most specialized printing techniques for your designs and are one of the only design houses able to successfully mix methods that result in the most creative designs around. Depending on the process, these capabilities can change the texture and detailing of a design in the best way possible. We love combining techniques (like enhancing your names or designs with foil stamping) that add depth and a little something extra special. To help give you an idea of the most frequently used printing methods, below is a breakdown. And if you’re a visual person, like us, order a sample pack so you can touch, feel and experience our distinct quality first hand. • Foil Prints (Flat & 3D) • Debossing / Embossing • UV Prints • Special / Laser Die Cut • Silkscreen • Hand finishing • Hard Cover Wraps




I printed out my proof and the color looks different than I expected. Why?


How your design appears on a computer monitor or printed from your home printer should not be considered as a representation of your final design. It will be very close, but please note that all monitors and printers are calibrated differently, as a result the colors and final sizing may appear different on your computer screen or printed from your printer than the finished product.




Are you able to create my designs in another language?


We regularly support Chinese, Arabic, French, Tamil as well as English, but there are no limitations. We service clients around the world and have designed in many other languages.




I’d like a sample of your work.


We offer sample packs with paper and ink samples so you can touch, feel and trust our difference. Order a sample pack here.




Do you offer guest addressing services?


Yes, we do! For more information about our digital and hand calligraphy services, please contact us at hello@thistlecards.com.my.




How long does it take to produce my designs?


First proof of your design will be provided to you by email within seven(7) business days from the date you confirm your order. Subsequent revisions may take approximately 4-5 business days. Printing and production time for custom orders is dependent on the specific design, printing technique(s) used, and the number of items ordered. A design with foil stamping takes approximately four weeks to produce, while flat printing is ready to ship in approximately three weeks. The addition of laser cutting or calligraphy will add approximately 2-3 more weeks to the printing of your design. We recommend ordering your invitations 8-10 weeks prior to your preferred mailing date to accommodate the printing, production and quality control process and delivery to you.




Do you proof my designs before printing begins?


Once you approve your designs, we will ensure the proper set-up for quality print production. While we’d love to be mind readers, we do require you to “Sign Off” on your project to confirm your design choices, color selections, spelling and details are final.




How many extras should I order?


Depending on the item, we recommend ordering 15-20 extras especially with invitation suites. Don’t forget, you should have a few for you and your family; extras in case any are returned in the mail and to be prepared should your guest list grow (as you can imagine, it happens often!). Please remember, you do not need to order an invitation for every person invited to your event as they’re sent to couples, families or households. Typically, one invitation invites two people. General rule is take your guest list final count, divide that number in half then add 25. Therefore, if you have 150 people total, it looks like this: 150 divided by 2 = 75 + 25 = 100 invitations. Lastly, if you are managing your own guest addressing, please be sure to order an extra 25 mailer envelopes to ensure you are covered for mistakes, set-up, and extras.





THISTLE CARDS

Time to go exploring


The Aquanima 40 is the ultimate coastal and island explorer designed to enable you to stay offshore in remote areas unhindered by the need for fuel or water replenishment from the land.

No fuel costs, no noise, no vibration, no smells and virtually no maintenance. Just load up your supplies, dive equipment and water toys and cruise unleashed 24/7 purely from the power of the sun and the onboard ability to both capture rain water and produce it from sea water.

Daytime cruising, when island hopping or stopping at your favourite anchorages, is 6-7 kts with a maximum speed of 8.5 kts+. When making passages the yacht also relies on its battery bank to give continuous cruise speeds of 4-5 knots, day and night.

Energy is generated only from sunshine and with a capacity to create over 50 kilowatts each day, this easily outstrips the typical 2-3 kilowatts needed for propulsion and house systems, meaning your batteries are charged to 100% at the end of the day ready for that night-time passage or complete air-conditioned comfort while at anchor.

The Aquanima 40 has a 10 kWp solar roof for 10 tonnes of displacement, offering presently and by far the best ratio solar power/displacement on the blue water solar yacht market. She carries a 60 kWh battery bank (available to customers either in LiFePO4 or Lead-Acid versions and with increased capacity).

This means the yacht has unlimited continuous range, 24/7, day and night, purely from her solar-electric systems with no need for shore plug in or fossil fuels. This gives the yacht total autonomy (supported by her rainwater collecting solar roof, onboard water-maker and a few more bespoke unique energy-saving systems) to enable absolute freedom in the remotest corners of the planet. This is achieved without producing any harmful emissions, pollution, vibration or smells and giving near silent operation for the owners.

The yacht is exceptionally responsive, easy to manoeuvre and simple to operate with the electric motors requiring nothing more than a simple and low-cost bearing change at 20,000 hours.




Wow.  Consumption of just 2-3 kilowatts per hour – how is that possible?


The hulls of the Aquanima catamarans are scientifically designed with highly efficient full displacement shapes with the principal objective of reducing resistance (as opposed to achieving higher speeds) to enable minimal energy consumption and therefore continuous operation solely on solar energy. While most recent catamarans present on the market have sacrificed hull efficiency - and to some extent sea worthiness - to offer lush and voluminous cabins, the Aquanima range hulls are slender, more akin to those of racing sailing multihulls. This was dictated by the non-negotiable need for high hydrodynamic efficiency and was achieved through long research and development using super-computer run CFD software and resources of the Harbin Engineering University.




Space and volume


Once on deck, you have the feeling of being on a much larger boat than a 40 footer. With a voluminous and bright super equipped bridge, galley and saloon, more than 30 LED downlights built-in the roof in and outdoors, built-in lights in the bulkheads, underwater lights, surround multi-zone sound system, plenty of storage, a comfortable aft settee and a vast fore deck that allows sun-tanning despite the massive solar roof, you cannot help but feel like you are on a much larger yacht.

The Aquanima 40 comes with 4 cabins and a convertible saloon double berth providing accommodation for up to 8 guests overnight or 12 guests during the day. The yachts can be fully customised to owner requirements and include air conditioning, audio-visual systems, CCTV and high-quality domestic appliances. Standard navigation / communication equipment including chart plotter, solid state radar, VHF, AIS and autopilot are from Raymarine but other international leading brands and can be specified by the customer.




Quality & flexibility


Aquanima catamarans are built in aluminium and certified CE cat. A. Hull scantlings follow Bureau Veritas rules.

Customers can also increase speed and reduce energy consumption by opting for more powerful e-motors and a mast and sails package which will even be capable of upwind performance. All yachts carry an automatically engaged emergency generator should the operator misuse the onboard energy management system or encounter adverse weather conditions.

The Aquanima 40 can carry a 6 person tender which can be powered by Azura Marine’s own 5 kW electric outboard motor “Manta 2.0”, fully designed and built in-house, and available commercially to customers (10 kW version – Manta 3.0 also available). The waterproof portable Li-Ion battery pack for the tender is fast-charged directly from the yacht and can just as easily be charged when ashore.





ORDERING LOGISTICS

Time to go exploring


The Aquanima 40 is the ultimate coastal and island explorer designed to enable you to stay offshore in remote areas unhindered by the need for fuel or water replenishment from the land.

No fuel costs, no noise, no vibration, no smells and virtually no maintenance. Just load up your supplies, dive equipment and water toys and cruise unleashed 24/7 purely from the power of the sun and the onboard ability to both capture rain water and produce it from sea water.

Daytime cruising, when island hopping or stopping at your favourite anchorages, is 6-7 kts with a maximum speed of 8.5 kts+. When making passages the yacht also relies on its battery bank to give continuous cruise speeds of 4-5 knots, day and night.

Energy is generated only from sunshine and with a capacity to create over 50 kilowatts each day, this easily outstrips the typical 2-3 kilowatts needed for propulsion and house systems, meaning your batteries are charged to 100% at the end of the day ready for that night-time passage or complete air-conditioned comfort while at anchor.

The Aquanima 40 has a 10 kWp solar roof for 10 tonnes of displacement, offering presently and by far the best ratio solar power/displacement on the blue water solar yacht market. She carries a 60 kWh battery bank (available to customers either in LiFePO4 or Lead-Acid versions and with increased capacity).

This means the yacht has unlimited continuous range, 24/7, day and night, purely from her solar-electric systems with no need for shore plug in or fossil fuels. This gives the yacht total autonomy (supported by her rainwater collecting solar roof, onboard water-maker and a few more bespoke unique energy-saving systems) to enable absolute freedom in the remotest corners of the planet. This is achieved without producing any harmful emissions, pollution, vibration or smells and giving near silent operation for the owners.

The yacht is exceptionally responsive, easy to manoeuvre and simple to operate with the electric motors requiring nothing more than a simple and low-cost bearing change at 20,000 hours.




Wow.  Consumption of just 2-3 kilowatts per hour – how is that possible?


The hulls of the Aquanima catamarans are scientifically designed with highly efficient full displacement shapes with the principal objective of reducing resistance (as opposed to achieving higher speeds) to enable minimal energy consumption and therefore continuous operation solely on solar energy. While most recent catamarans present on the market have sacrificed hull efficiency - and to some extent sea worthiness - to offer lush and voluminous cabins, the Aquanima range hulls are slender, more akin to those of racing sailing multihulls. This was dictated by the non-negotiable need for high hydrodynamic efficiency and was achieved through long research and development using super-computer run CFD software and resources of the Harbin Engineering University.




Space and volume


Once on deck, you have the feeling of being on a much larger boat than a 40 footer. With a voluminous and bright super equipped bridge, galley and saloon, more than 30 LED downlights built-in the roof in and outdoors, built-in lights in the bulkheads, underwater lights, surround multi-zone sound system, plenty of storage, a comfortable aft settee and a vast fore deck that allows sun-tanning despite the massive solar roof, you cannot help but feel like you are on a much larger yacht.

The Aquanima 40 comes with 4 cabins and a convertible saloon double berth providing accommodation for up to 8 guests overnight or 12 guests during the day. The yachts can be fully customised to owner requirements and include air conditioning, audio-visual systems, CCTV and high-quality domestic appliances. Standard navigation / communication equipment including chart plotter, solid state radar, VHF, AIS and autopilot are from Raymarine but other international leading brands and can be specified by the customer.




Quality & flexibility


Aquanima catamarans are built in aluminium and certified CE cat. A. Hull scantlings follow Bureau Veritas rules.

Customers can also increase speed and reduce energy consumption by opting for more powerful e-motors and a mast and sails package which will even be capable of upwind performance. All yachts carry an automatically engaged emergency generator should the operator misuse the onboard energy management system or encounter adverse weather conditions.

The Aquanima 40 can carry a 6 person tender which can be powered by Azura Marine’s own 5 kW electric outboard motor “Manta 2.0”, fully designed and built in-house, and available commercially to customers (10 kW version – Manta 3.0 also available). The waterproof portable Li-Ion battery pack for the tender is fast-charged directly from the yacht and can just as easily be charged when ashore.





SHIPPING & DELIVERY

What forms of payment do you accept?


We accept both local and International Bank Transfer (IBT). We also offer checkout with PayPal and all credit cards via PayPal.




What is your return policy?


Due the custom nature of personalized orders, they are unable to be returned.




Will I be charged sales tax?


Outside of Malaysia, sales tax will not be charged. For our clientele within Malaysia, sales tax will be applied to your order.





PAYMENT & POLICIES

What forms of payment do you accept?


We accept both local and International Bank Transfer (IBT). We also offer checkout with PayPal and all credit cards via PayPal.




What is your return policy?


Due the custom nature of personalized orders, they are unable to be returned.




Will I be charged sales tax?


Outside of Malaysia, sales tax will not be charged. For our clientele within Malaysia, sales tax will be applied to your order.





CONTACT US

I would love your help! How can I reach you?


And we would love to help you! Please call us at +60.10.208.3303 or email hello@thistlecards.com.my.





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